Skip to content
Parcel Proof Video app icon

Tracking & delivery

Parcel Proof Video

  • 5.0 from 3 reviews

Parcel Proof Video lets you record a packing video for every order and saves a secure link on the order. Record or upload right inside the Shopify admin, or use the optional Android app with webcam support. If one order ships in several boxes, add a video for each. When a customer says an item was missing, you have clear proof.

Packing video · Order #1042Recording
REC 00:42Box 1 of 2#1042 · 14 Oct 2026 · 11:08:31
Video added to order #1042Secure link visible in Shopify admin
Proof link savedDispute won

Features

What Parcel Proof Video does for your store

Record in Shopify admin

Record or upload packing videos without a separate tool.

Proof link on the order

A secure video link is saved on every order automatically.

Win disputes

Answer missing-item claims and chargebacks with clear video proof.

Timestamps and order details

Each video shows the time, store details and order number.

One video per box

Multi-box orders can have a video for each package.

Secure storage

Videos are stored securely and removed on your schedule.

How it works

Up and running in three steps

  1. 1

    Install from the App Store

    Add Parcel Proof Video to your store from the Shopify App Store in a few clicks.

  2. 2

    Set it up your way

    Record the packing of each order from the Shopify admin or the Android app.

  3. 3

    Let it run

    Every order has video proof of what was shipped.

Who it's for

Built for stores like yours

  • Stores facing missing-item claims
  • Brands shipping high-value products
  • Teams handling chargebacks

Works with

Shopify Admin

Pricing

Parcel Proof Video plans

Start free with 30 videos a month, or try any paid plan with a 3-day free trial. Prices in USD per month. Annual billing is also available in the app and saves 17%.

Free

$0/ month

  • 30 videos per month
  • Up to 30 sec per video
  • 720p HD
Install free

Basic

3-day trial

$10/ month

  • 100 videos per month
  • Up to 1 min per video
  • 720p HD
  • 3-day free trial
Start 3-day free trial

Pro

3-day trial

$29/ month

  • 250 videos per month
  • Up to 3 min per video
  • 720p HD
  • 3-day free trial
Start 3-day free trial

Scale

3-day trial

$79/ month

  • 3,000 videos per month
  • Up to 5 min per video
  • 1080p Full HD
  • 3-day free trial
Start 3-day free trial

Enterprise

3-day trial

$199/ month

  • 5,000 videos per month
  • Up to 5 min per video
  • 1080p Full HD
  • 3-day free trial
Start 3-day free trial

Ultimate

3-day trial

$499/ month

  • 20,000 videos per month
  • Up to 5 min per video
  • 1080p Full HD
  • 3-day free trial
Start 3-day free trial

Cancel at any time · Trusted by top brands running on Shopify & Shopify Plus · 24/7 live customer support

FAQ

Questions about Parcel Proof Video

How do I install Parcel Proof Video?

Open Parcel Proof Video on the Shopify App Store, click Install and approve the permissions. Setup takes a few minutes and our team can help if you get stuck.

Which countries does it work in?

Parcel Proof Video works for Shopify stores worldwide.

Can H3 customize the app for my store?

Yes. H3 builds custom Shopify apps and integrations. Tell us what you need and we will send you a quote.

Can I earn by recommending Parcel Proof Video?

Yes. Join our affiliate program and earn a recurring commission while the merchants you refer stay subscribed.

Affiliate program

Earn with Parcel Proof Video

Recommend Parcel Proof Video to Shopify merchants and earn a recurring commission every month while they stay subscribed.

  • Recurring monthly commission, not a one-time payout
  • Promote Parcel Proof Video or any of our other apps
  • For agencies, consultants, creators and communities
How the affiliate program works

We review every signup and reply by email.

By sending this form you agree we may use your details to reply. See our privacy notice.

More Shopify apps from H3

View all apps

Need a custom Shopify app?

We have built 25+ Shopify apps of our own. Tell us what your store needs and we will build it for you.